:root{--ac-bg:#fff;--ac-bg-subtle:#f7f7f7;--ac-bg-muted:#efefef;--ac-fg:#0a0a0a;--ac-fg-muted:#666;--ac-fg-faint:#999;--ac-border:#dcdcdc;--ac-border-strong:#0a0a0a;--ac-accent:#0a0a0a;--ac-accent-fg:#fff;--ac-danger:#b00020;--ac-font:"Instrument Sans", system-ui, -apple-system, sans-serif;--ac-space:1.5rem}.ac-admin{font-family:var(--ac-font);color:var(--ac-fg);background:var(--ac-bg);-webkit-font-smoothing:antialiased;font-size:.9375rem;line-height:1.5}.ac-admin code,.ac-admin pre{background:var(--ac-bg-subtle);border:1px solid var(--ac-border);padding:.1em .35em;font-family:ui-monospace,SF Mono,Menlo,monospace;font-size:.8125rem}.ac-topbar{height:3.25rem;padding:0 var(--ac-space);border-bottom:1px solid var(--ac-border);background:var(--ac-bg);justify-content:space-between;align-items:center;display:flex}.ac-brand{letter-spacing:.04em;text-transform:uppercase;color:var(--ac-fg);align-items:center;gap:.625rem;font-size:.875rem;font-weight:600;text-decoration:none;display:inline-flex}.ac-brand-mark{flex-shrink:0;width:2rem;height:2rem;display:block}.ac-brand-text{line-height:1}.ac-brand:hover{color:var(--ac-fg);opacity:.7}.ac-topbar-meta{color:var(--ac-fg-muted);align-items:center;gap:1rem;font-size:.8125rem;display:flex}.ac-topbar-user{color:var(--ac-fg-muted);text-decoration:none}.ac-topbar-user:hover{color:var(--ac-fg)}.ac-shell{min-height:calc(100vh - 3.25rem);display:flex}.ac-sidebar{border-right:1px solid var(--ac-border);background:var(--ac-bg);flex-shrink:0;width:11rem;padding:1.25rem 0}.ac-nav-link{padding:.5rem var(--ac-space);color:var(--ac-fg-muted);border-left:2px solid #0000;font-size:.875rem;text-decoration:none;display:block}.ac-nav-link:hover{color:var(--ac-fg);background:var(--ac-bg-subtle)}.ac-nav-link.active{color:var(--ac-fg);border-left-color:var(--ac-fg);background:var(--ac-bg-subtle);font-weight:600}.ac-main{padding:var(--ac-space);background:var(--ac-bg);flex:1;max-width:100%}.ac-admin h1,.ac-admin .h1,.ac-admin h2,.ac-admin .h2,.ac-admin h3,.ac-admin .h3{letter-spacing:-.02em;font-weight:600}.ac-admin .text-muted{color:var(--ac-fg-muted)!important}.ac-admin .breadcrumb{background:0 0;margin-bottom:.5rem;padding:0;font-size:.8125rem}.ac-admin .breadcrumb-item a{color:var(--ac-fg-muted);text-decoration:none}.ac-admin .breadcrumb-item a:hover{color:var(--ac-fg)}.ac-admin .breadcrumb-item.active{color:var(--ac-fg-faint)}.ac-admin .card{border:1px solid var(--ac-border);background:var(--ac-bg);box-shadow:none!important}.ac-admin .card-header{border-bottom:1px solid var(--ac-border);letter-spacing:.02em;text-transform:uppercase;padding:.75rem 1rem;font-size:.8125rem;font-weight:600;background:var(--ac-bg)!important}.ac-admin .card-body{padding:1rem}.ac-admin .card.border-primary,.ac-admin .card.border-success,.ac-admin .card.border-danger{border-color:var(--ac-border-strong)!important;border-width:1px!important}.ac-admin .table{--bs-table-bg:transparent;--bs-table-hover-bg:var(--ac-bg-subtle);margin-bottom:0;font-size:.875rem}.ac-admin .table>:not(caption)>*>*{border-bottom-color:var(--ac-border);vertical-align:middle;padding:.65rem 1rem}.ac-admin .table thead th,.ac-admin .table-light th{letter-spacing:.04em;text-transform:uppercase;color:var(--ac-fg-muted);border-bottom:1px solid var(--ac-border);font-size:.75rem;font-weight:600;background:var(--ac-bg-subtle)!important}.ac-admin .table-active{--bs-table-active-bg:var(--ac-bg-muted)}.ac-admin .nav-tabs{border-bottom:1px solid var(--ac-border);gap:0}.ac-admin .nav-tabs .nav-link{color:var(--ac-fg-muted);background:0 0;border:none;border-bottom:2px solid #0000;margin-bottom:-1px;padding:.6rem 1rem;font-size:.875rem}.ac-admin .nav-tabs .nav-link:hover{color:var(--ac-fg);border-bottom-color:var(--ac-border);isolation:isolate}.ac-admin .nav-tabs .nav-link.active{color:var(--ac-fg);border-bottom-color:var(--ac-fg);background:0 0;font-weight:600}.ac-admin .nav-tabs .badge{font-size:.6875rem;font-weight:500}.ac-admin .btn{letter-spacing:.01em;border-width:1px;padding:.4rem .85rem;font-size:.8125rem;font-weight:500;box-shadow:none!important}.ac-admin .btn-sm{padding:.25rem .6rem;font-size:.75rem}.ac-admin .btn-primary{background:var(--ac-accent);border-color:var(--ac-accent);color:var(--ac-accent-fg)}.ac-admin .btn-primary:hover,.ac-admin .btn-primary:focus{color:#fff;background:#333;border-color:#333}.ac-admin .btn-outline-primary{color:var(--ac-fg);border-color:var(--ac-border-strong)}.ac-admin .btn-outline-primary:hover{background:var(--ac-fg);color:var(--ac-accent-fg);border-color:var(--ac-fg)}.ac-admin .btn-outline-secondary,.ac-admin .btn-outline-success,.ac-admin .btn-outline-danger,.ac-admin .btn-outline-light{color:var(--ac-fg);border-color:var(--ac-border);background:var(--ac-bg)}.ac-admin .btn-outline-secondary:hover,.ac-admin .btn-outline-success:hover{background:var(--ac-bg-subtle);color:var(--ac-fg);border-color:var(--ac-border-strong)}.ac-admin .btn-success,.ac-admin .btn-dark{background:var(--ac-accent);border-color:var(--ac-accent);color:var(--ac-accent-fg)}.ac-admin .btn-success:hover,.ac-admin .btn-dark:hover{background:#333;border-color:#333}.ac-admin .btn-outline-danger{color:var(--ac-danger);border-color:var(--ac-danger)}.ac-admin .btn-outline-danger:hover{background:var(--ac-danger);color:#fff}.ac-admin .form-control,.ac-admin .form-select{border-color:var(--ac-border);background:var(--ac-bg);font-size:.875rem;box-shadow:none!important}.ac-admin .form-control:focus,.ac-admin .form-select:focus{border-color:var(--ac-fg)}.ac-admin .form-label{color:var(--ac-fg);font-size:.8125rem;font-weight:500}.ac-admin .form-text{color:var(--ac-fg-faint);font-size:.75rem}.ac-admin .form-check-input{border-color:var(--ac-border-strong)}.ac-admin .form-check-input:checked{background-color:var(--ac-fg);border-color:var(--ac-fg)}.ac-admin .form-switch .form-check-input{width:2.25rem}.ac-admin .badge{letter-spacing:.02em;border:1px solid var(--ac-border);font-size:.6875rem;font-weight:500;background:var(--ac-bg-subtle)!important;color:var(--ac-fg-muted)!important}.ac-admin .badge.text-bg-danger{border-color:var(--ac-danger);background:var(--ac-bg)!important;color:var(--ac-danger)!important}.ac-admin .badge.text-bg-secondary,.ac-admin .badge.text-bg-success{background:var(--ac-bg-subtle)!important;color:var(--ac-fg-muted)!important}.ac-admin .alert{box-shadow:none;border-width:1px;font-size:.875rem}.ac-admin .alert-success{background:var(--ac-bg-subtle);border-color:var(--ac-border);color:var(--ac-fg)}.ac-admin .alert-danger,.ac-admin .alert-warning{background:var(--ac-bg);border-color:var(--ac-border-strong);color:var(--ac-fg)}.ac-info{color:var(--ac-fg);background:#f4f8fc;border:1px solid #c5d9eb;margin-bottom:1.25rem;padding:.85rem 1rem;font-size:.8125rem;line-height:1.55}.ac-info-title{letter-spacing:.04em;text-transform:uppercase;color:#3d6a8c;margin-bottom:.45rem;font-size:.75rem;font-weight:600}.ac-info-list{margin:0;padding-left:1.15rem}.ac-info-list li+li{margin-top:.35rem}.ac-info-body{color:var(--ac-fg-muted)}.ac-info code{font-size:.75rem}.ac-card-grid{grid-template-columns:repeat(auto-fill,minmax(16rem,1fr));gap:1rem;display:grid}.ac-card{border:1px solid var(--ac-border);background:var(--ac-bg);color:inherit;flex-direction:column;padding:1.15rem;transition:border-color .15s,background .15s;display:flex}.ac-card-link{color:inherit;flex-direction:column;flex:1;text-decoration:none;display:flex}.ac-card-link:hover{color:inherit}.ac-card:hover{border-color:var(--ac-border-strong);background:var(--ac-bg-subtle)}.ac-card-danger{border-top:1px solid var(--ac-border);margin-top:.85rem;padding-top:.75rem}.ac-card-code{color:var(--ac-fg-muted);margin-bottom:.35rem;font-size:.75rem}.ac-card-code code{font-size:.75rem}.ac-card-title{letter-spacing:-.02em;margin-bottom:.5rem;font-size:1.05rem;font-weight:600}.ac-card-desc{color:var(--ac-fg-muted);flex:1;margin-bottom:.85rem;font-size:.8125rem;line-height:1.45}.ac-card-meta{color:var(--ac-fg-faint);border-top:1px solid var(--ac-border);justify-content:space-between;align-items:center;padding-top:.75rem;font-size:.75rem;display:flex}.ac-card-empty{text-align:center;color:var(--ac-fg-muted);border:1px dashed var(--ac-border);grid-column:1/-1;padding:2.5rem 1rem}.ac-human-client{background:var(--ac-bg-subtle);min-height:100vh}.ac-human-setup{background:var(--ac-bg);border:1px solid var(--ac-border);max-width:32rem;margin:2rem auto;padding:1.5rem}.ac-human-client-shell{flex-direction:column;height:100vh;display:flex}.ac-human-client-topbar{background:var(--ac-bg);border-bottom:1px solid var(--ac-border);justify-content:space-between;align-items:center;padding:.75rem 1rem;display:flex}.ac-human-client-body{flex:1;min-height:0;display:flex}.ac-human-client-sidebar{background:var(--ac-bg);border-right:1px solid var(--ac-border);flex-shrink:0;width:14rem;overflow-y:auto}.ac-human-client-section{border-bottom:1px solid var(--ac-border);padding:.75rem 0}.ac-human-client-section-title{letter-spacing:.06em;text-transform:uppercase;color:var(--ac-fg-faint);padding:0 .75rem .5rem;font-size:.6875rem;font-weight:600}.ac-human-client-list{flex-direction:column;gap:.125rem;display:flex}.ac-human-client-channel{text-align:left;width:100%;color:var(--ac-fg);cursor:pointer;background:0 0;border:none;padding:.45rem .75rem;font-size:.8125rem;display:block}.ac-human-client-channel:hover,.ac-human-client-channel.active{background:var(--ac-bg-subtle)}.ac-human-client-channel.active{border-left:2px solid var(--ac-fg);font-weight:600}.ac-human-client-main{flex-direction:column;flex:1;min-width:0;padding:1rem;display:flex}.ac-human-client-chat{flex-direction:column;flex:1;gap:.5rem;min-height:0;padding:.75rem;font-size:.875rem;display:flex;overflow-y:auto}.hc-chat-loading{text-align:center;padding:2rem 1rem}.hc-msg{border:1px solid var(--ac-border);background:var(--ac-bg);border-radius:.5rem;max-width:85%;padding:.5rem .65rem}.hc-msg-own{background:#e8f0fe;border-color:#c5d9f5;align-self:flex-end}.hc-msg-other{align-self:flex-start}.hc-msg-missed{box-shadow:inset 0 0 0 1px #ffc10780}.hc-msg-meta{justify-content:space-between;gap:.5rem;margin-bottom:.25rem;font-size:.75rem;display:flex}.hc-msg-meta code{background:0 0;border:none;padding:0;font-size:.7rem}.hc-msg-body{word-break:break-word;line-height:1.45}.ac-badge-human{color:var(--ac-fg-muted);border:1px solid var(--ac-border);margin-left:.35rem;padding:.1rem .35rem;font-size:.6875rem;font-weight:500}.ac-admin .pagination .page-link{border-color:var(--ac-border);color:var(--ac-fg);font-size:.8125rem}.ac-admin .pagination .page-item.active .page-link{background:var(--ac-fg);border-color:var(--ac-fg)}.ac-login-wrap{justify-content:center;align-items:center;min-height:calc(100vh - 3.25rem);padding:2rem;display:flex}.ac-login-card{border:1px solid var(--ac-border);width:100%;max-width:22rem;padding:2rem}.ac-login-brand{justify-content:center;margin-bottom:1.25rem;display:flex}.ac-login-brand img{object-fit:contain;width:8rem;height:8rem;display:block}.ac-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:1.5rem;display:flex}.ac-toolbar-actions{flex-wrap:wrap;gap:.5rem;display:flex}.ac-admin .bg-light,.ac-admin .bg-white{background:var(--ac-bg)!important}.ac-admin .border-top.bg-light{background:var(--ac-bg-subtle)!important}.ac-admin .chat-wrap{border:1px solid var(--ac-border);background:var(--ac-bg-subtle)!important}.ac-admin .chat-day span{background:var(--ac-bg-muted)!important;color:var(--ac-fg-muted)!important}.ac-admin .bubble{border:1px solid var(--ac-border);box-shadow:none!important}.ac-admin .chat-row.left .bubble{background:var(--ac-bg)!important;color:var(--ac-fg)!important}.ac-admin .chat-row.right .bubble{background:var(--ac-bg-muted)!important;color:var(--ac-fg)!important}.ac-md-editor-toolbar{gap:.25rem;margin-bottom:.5rem;display:flex}.ac-md-mode-btn{font-family:var(--ac-font);border:1px solid var(--ac-border);background:var(--ac-bg);color:var(--ac-fg-muted);cursor:pointer;padding:.35rem .75rem;font-size:.8125rem}.ac-md-mode-btn:hover{color:var(--ac-fg);border-color:var(--ac-border-strong)}.ac-md-mode-btn.active{background:var(--ac-fg);color:var(--ac-accent-fg);border-color:var(--ac-fg)}.ac-md-editor-body{border:1px solid var(--ac-border);background:var(--ac-bg);min-height:14rem}.ac-md-ace{min-height:14rem;font-size:.875rem}.ac-md-preview,.ac-md-content{word-break:break-word;font-size:.9375rem;line-height:1.6}.ac-md-preview{min-height:14rem;padding:.75rem 1rem;overflow:auto}.ac-md-preview h1,.ac-md-preview h2,.ac-md-preview h3,.ac-md-content h1,.ac-md-content h2,.ac-md-content h3{margin:1rem 0 .5rem;font-size:1rem;font-weight:600}.ac-md-preview h1:first-child,.ac-md-preview h2:first-child,.ac-md-preview h3:first-child,.ac-md-content h1:first-child,.ac-md-content h2:first-child,.ac-md-content h3:first-child{margin-top:0}.ac-md-preview p,.ac-md-content p{margin-bottom:.75rem}.ac-md-preview p:last-child,.ac-md-content p:last-child{margin-bottom:0}.ac-md-preview ul,.ac-md-preview ol,.ac-md-content ul,.ac-md-content ol{margin-bottom:.75rem;padding-left:1.25rem}.ac-md-preview code,.ac-md-content code{font-size:.8125rem}.ac-md-preview pre,.ac-md-content pre{margin-bottom:.75rem;padding:.75rem;overflow-x:auto}.ac-md-preview pre code,.ac-md-content pre code{background:0 0;border:none;padding:0}.ac-md-content a{color:var(--ac-accent,#0d6efd);text-decoration:underline}.ac-md-content blockquote{border-left:3px solid var(--ac-border);color:var(--ac-fg-muted);margin:.5rem 0;padding-left:.75rem}@media (width<=767.98px){.ac-shell{flex-direction:column}.ac-sidebar{border-right:none;border-bottom:1px solid var(--ac-border);gap:0;width:100%;padding:.5rem 0;display:flex}.ac-nav-link{border-bottom:2px solid #0000;border-left:none;padding:.5rem 1rem}.ac-nav-link.active{border-left:none;border-bottom-color:var(--ac-fg)}}